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How tjbet Handles Your Personal Information

Your privacy matters to us, and this policy explains exactly what data we collect, why we collect it, and how it stays secure on your account.

Data collected only as neededbKash, Nagad, Rocket account contextYour right to request changesBangladesh-region eligibility applies
tjbet How tjbet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We use SSL encryption across all account pages and payment flows, so data moving between your device and our platform stays protected in transit. Account access is verified through a one-time password sent to your registered number — the same number you use for bKash, Nagad, or Rocket deposits — which means only you can confirm a login. We keep your data only as long as needed for the purpose it was collected, and we review retention periods when account status changes.

SSL Encryption

All data exchanged between your browser or mobile device and our platform is encrypted via SSL, covering account login, wallet top-ups, and profile updates.

OTP Account Verification

Every login is confirmed with a one-time password to your registered number, preventing unauthorised access even if your password is compromised.

Data Retention Schedule

We hold your personal data only as long as necessary. When you close your account, personal records are removed or anonymised unless compliance rules require us to keep them.

Your Right to Access and Correct

You can ask us at any time what data we hold on you, request corrections to inaccurate records, or ask us to delete information that is no longer needed for your account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct inaccurate information, or raise a concern about how your details are handled, our support team can assist. We aim to respond to all data-related requests within a reasonable timeframe. Availability depends on your local law and eligible region.

Live Chat Open the chat widget from your account dashboard to speak with our support team directly about any privacy or data query on your account.
Email Support Send your data request or privacy question to our dedicated support address. Include your registered account details so we can locate your records quickly.
Account Settings Some data changes — like updating your contact number linked to your bKash or Nagad wallet — can be handled directly from the settings section of your account.

Common Questions About Your Privacy

Here are the questions we hear most from account holders in Bangladesh about how their personal data is handled on tjbet.

We collect your name, contact number, device details, and the transaction references tied to your bKash, Nagad, or Rocket deposits. We collect only what is needed to run your account securely.

We do not sell your data. We share it only where necessary to process your payments through bKash, Nagad, or Rocket, or where required by applicable law in your eligible region.

We keep your data for as long as your account is active and for the period required by financial record-keeping rules after closure. Personal details not required for compliance are removed or anonymised.

Yes. Contact our support team via live chat or email with your registered account details. We will confirm what data we hold and provide a copy within a reasonable timeframe.

Go to the settings section of your account to update your registered number. If the change affects your payment method verification, support can walk you through the steps.

When you close your account, we remove or anonymise your personal data in line with our retention schedule. Records required for financial compliance are kept for the legally required period only.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.